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You need to put in the key and line up the barrel so it will come out. The easiest way to understand what this means is to look at your replacement cylinder, the barrel needs to be in line with the cylinder.

Hi when you have some free time pick up a Philips (+ point) screwdriver. Open the door and look at the edge of the door between outer lock and inner lock, you'll see a screw lined up between them. There maybe many screws but this one will be much longer than the others. Remove it. Then turn you key to the 1 o'clock position and remove the lock. Next remove your handles if still no joy, again using your screw driver but probably x2/4 screws. Try the process again. Lubricant ing fluid would help, such as GT85 or similar. Failing all these options you can slightly unscrew your multi point locking system along the door edge if you have one but only a little to allow movement but do not remove the screws totally. You can then wiggle to free it from any pinch point inside. Alot of good advice above to reflect on, good luck and take your time.

Once the screw is out, turn the key to 11 oclock or 1 o’clock position depending on the lock orientation, this lines the cam up with the body of the cylinder then pull the cylinder towards you. If this still does not work, some locks have anti pull feature which requires you to remove the door handles first and repeat above process. Hope this helps

To take the lock out you need to turn the key to around about 3oclock position and then pull out sometimes a good push from the other side is needed, if this doesn’t work then, Likely a anti snap bracket is fitted which will need removing. Sometimes

Anonymous user

Hi yes, as previous answer it's a case of putting in the key to line up the middle part with the rest of the barrel. Just look at the locks you see in the shops and you will know what we mean. In addition to that, the lock may be symmetrical so you will need to check the size from each handle to the centre screw to get the right size. New lock packaging shows this.

Anonymous user

Do not panic, you will need to put the key in the lock and turn it a quarter turn to enable the cam to align with the body of the cylinder. Try not to force it as you could cause damage to the gear box.

Hi, Turn the key from the 12 o clock position, to either 11 o clock or 1 o clock position and pull the lock out carefully. It may help if you loosen the screws lightly kon the handle.

Everything is already written correctly before by other engineers !!!

The cam is slightly offset from the cylinder when locked, so as soon as you put the key in you need to turn it slightly which will allow the cam to sit flush with the cylinder and then you should be able to remove the cylinder. If not you will need to remove the handles as there could be anti snap collars or the handles themselves could be causing the issue.

You will need to put your key in to the lock and turn it either to 11 or 1 o clock position before you can pull the cylinder out and replace it. Make sure you fit the correct size cylinder so that the lock doesn’t protrude more than a few millimetres past the handles to avoids criminals snapping the cylinder and getting in to your home.

Put your key in the lock and turn it slightly to align the centre cam and it will come out.

it will need to have the key put in and turned while pulling it will then pop out if it dont it might need the handle screws loosened a bit to make it easier to come out

You need to put the key in and turn to the 1 o'clock or 11 o'clock position and it should release.