Richard Macrae reviews (3)

We thought Richard would be great to start with. We trusted him straight away.We paid a significant amount of money for 2 days work in advance-foolishly. The 1st day we were in the house with him. He went off to look for materials for some time and moved a door to open the other way. This work was ok BUT a very expensive simple job. On the 2nd day we were not in our son was. We agreed with Richard what should be done. He didnt do any of what we asked. He said he had fixed the wardrobe doors, but we couldnt what he had done. He did though shave a considerable amount off our lovely front door that has been in situ for 130 years. We did not ask for this ,the door was a perfect fit. We are left with a front door and a howling draft! We PAID a good rate for a full day for this and my son said he left very early.We emailed Richard many times to ask him to come and finish off.. He didn't aplogise for the front door nor did he contact us even after chasing him some time later.We feel that we were robbed. We paid him very well (he quoted us for a days work and then asked for more which we madly paid him) for 2 days work which amounted to changing a door and ruining our front door. A disaster all round. We feel very let down , especially when we were so trusting. CANNOT RECOMMEND AT ALL. We would not be writing this if he had apologised or returned to fulfil the work that we paid him in advance for. BE CAREFUL

Richard has undertaken a number of jobs for my family. These have ranged from relatively small repairs to the building of a set of cupboards in our dining room. I am happy to recommend not only the standard of his work, but his demeanor and reliability. He has a very approachable and friendly manner, happy to discuss and amend plans where we requested it. He really went the extra mile in repair of our kitchen taps, sourcing replacement parts (at no cost) from the manufacturer. 100% recommended.

I personally cannot recommend Richard highly enough. His work is exemplary. He is very skilled in all manner of the trades he involves himself in. I personally speak as a London goldsmith whose work is exacting so demand the same standards.