Boiler "kettling" - Central Heating job in Hammersmith, West London
Worcester Bosch Greenstar 30CDi system installed 2 and 1/2 years ago.
Started "kettling" on and off 3 months ago.
It's seems to be getting worse so is now turned off.
Need it fixed before the winter!
- Feedback left for WPJ Services Limited
The first 2 visits did not solve the problem although Andy and Ant tried their best.
Ant was going to come out a third time but worried about the mounting costs, I called WPJ to terminate the "contract".
I spoke to Shaka who very kindly suggested that I allow the engineer to return to try and sort things out and that the charges for this visit will be waived.
It was third time lucky for the boiler has since stopped rumbling.
(Although being summer, heating has been turned off.
We'll see what happens in winter when everything is going full blast!)
What touched me was Shaka's genuine concern and desire to rectify the problem.
I will use them again and will happily recommend them to friends and family.
- crabbymum 3rd Jul, 2012Positive
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